Introduction To Gift Cards
What are Gift Cards: Gift Cards are a convenient way of sending an instant gift. They are redeemable against the entire range of products on the www.primecbd.co.za website.
How do Gift Cards work: www.primecbd.co.za Gift Cards are sent to the purchase via email which you can then forwarded or printed for the intended recipient. The vouchers contain a unique coupon code which is entered at the checkout to pay or part pay for your purchase. Make sure you save the email or keep a record of the Gift Card Code to enable you to redeem it.
Are the Gift Cards available for use on all products: Yes, Gift Cards can be redeemed on the www.primecbd.co.za website.
Buying Gift Cards:
How do I buy a Gift Card for someone: Buying is simple, select a Gift Card to the value you require, add it to your shopping cart and follow the checkout process. You can purchase more than one Gift Card at a time to make up a specific value by adding more than one Gift Card to your cart.
How are the Gift Cards delivered to the recipient: We email the purchaser the Gift Cards. They contain a Gift Card Code which is entered at the checkout to redeem the value of the Gift Card against the value (or part value) of the purchase.
What denominations can I buy Gift Cards in: You can buy Gift Cards in R250, R500, R1000 & R2000 denominations. You have the option to purchase more than one Gift Card at a time to make up a specific value.
Can I buy Gift Cards for someone in other currencies: No, not currently. Only South African Rand (ZAR) Gift Cards are available.
Redeeming a Gift Card:
How do I redeem a Gift Card that I have received: It is simple to redeem a Gift Card, which can be done during the checkout process. Add the product(s) you want to your shopping cart by pressing the “Add To Cart” button. Click “Checkout” and when you are finished shopping, you will be presented with an option to enter the Gift Card Code. After applying the Gift Card Code, the value will be deducted from the order total.
What are the expiry dates on the vouchers: Gift Cards expire 2 months after the date they are issued. The expiry date is listed on the Gift Card email.
What do I do if I have lost my Gift Card Email: If the voucher has not been used, the person who purchased the voucher needs to contact our Customer Support.
Can I obtain a refund on a Gift Card I have received: No, refunds cannot be given on Gift Cards.
If I cancel an order which was paid for using a Gift Card (either in full or in part) what happens: You will receive an email with a new Gift Card code for use with a future purchase.
Gift Card Terms & Conditions
These conditions apply to Gift Cards which have been purchased from www.primecbd.co.za. Gift Cards have a coupon code with a random combination of letters and numbers and can be redeemed at www.primecbd.co.za on any purchase made. If the value of an order exceeds the value of the Gift Card the balance must be paid by via our websites other payment channels. If the full amount of the voucher is not redeemed, the balance will be given by way of a new Gift Card. Gift Card balances and refunds are also subject to these terms and conditions and are additionally not assignable or transferable. Gift Cards cannot be used to buy further Gift Cards. It is possible to redeem one or more Gift Cards against an order; however, it is not possible to combine the use of Gift Cards with Promotional and Discount Vouchers. Gift Cards and unused portions expire 2 months from the date of issue of the original Gift Card. Gift Cards are not transferable and have a cash redemption value of R0.00. Gift Card balances and refunds are not transferable and have a cash redemption value of R0.00. www.primecbd.co.za terms and conditions of purchase for using the www.primecbd.co.za online shop apply.